Breaking news:
BJP Expected to Appoint New Party President by End of April as State Polls Wrap Up: Sources | Pakistan Army Chief Issues Stern Warning to Baloch Militants: “We Will Crush You” | Ranveer Allahbadia Announces 'Brother' Samay Raina's Return: "Picture Abhi Baki Hai"
Logo

Govt Issues Notices to Ola, Uber Over Alleged Fare Discrepancy Between iPhone and Android Users

The Department of Consumer Affairs has sought responses from Ola and Uber regarding claims of differential pricing based on the type of mobile device used for booking rides 

24-01-2025
image
   

The Department of Consumer Affairs has issued notices to leading cab aggregators Ola and Uber amid allegations of charging different fares based on the type of mobile device—iPhone or Android—used for booking rides.

Union Minister Pralhad Joshi announced that the Central Consumer Protection Authority (CCPA) has sought responses from both companies regarding these claims. The move follows earlier reports suggesting differential pricing practices, which raised concerns about potential exploitation of consumers.

Mr. Joshi emphasized the government's commitment to protecting consumer rights, stating, "If this practice exists, it amounts to unfair trade and blatant disregard for consumers' rights." He also reaffirmed a zero-tolerance stance on such issues and directed the CCPA to conduct a comprehensive investigation.

The allegations surfaced online when an X user (@seriousfunnyguy) shared a screenshot showing two different Uber fare quotes for the same trip—one from an iPhone and another from an Android device. The post sparked widespread debate, with many users claiming to have experienced similar discrepancies.

The minister also indicated plans to expand the probe to other sectors, including food delivery and online ticketing platforms, to ensure no unfair practices are being employed.

Ola and Uber have been instructed to submit their responses to the notices, and further action will be determined based on the findings of the investigation.

Image

Former SCBA President Adish C. Aggarwala Urges PM Modi to Rein in Anti-Judici

Senior Advocate Adish C. Aggarwala warns that public criticism of the Supreme Court by ruling party

Read More
Image

Couples Marrying Without Parental Consent Not Entitled to Automatic Police Pr

The Allahabad High Court has ruled that police protection is not a guaranteed right for couples marr

Read More
Image

President Must Decide on Bills Within 3 Months: Supreme Court in Landmark Rul

The Supreme Court has ruled that the President cannot indefinitely delay action on bills referred by

Read More