The Department of Consumer Affairs has issued notices to leading cab aggregators Ola and Uber amid allegations of charging different fares based on the type of mobile device—iPhone or Android—used for booking rides.

Union Minister Pralhad Joshi announced that the Central Consumer Protection Authority (CCPA) has sought responses from both companies regarding these claims. The move follows earlier reports suggesting differential pricing practices, which raised concerns about potential exploitation of consumers.

Mr. Joshi emphasized the government's commitment to protecting consumer rights, stating, "If this practice exists, it amounts to unfair trade and blatant disregard for consumers' rights." He also reaffirmed a zero-tolerance stance on such issues and directed the CCPA to conduct a comprehensive investigation.

The allegations surfaced online when an X user (@seriousfunnyguy) shared a screenshot showing two different Uber fare quotes for the same trip—one from an iPhone and another from an Android device. The post sparked widespread debate, with many users claiming to have experienced similar discrepancies.

The minister also indicated plans to expand the probe to other sectors, including food delivery and online ticketing platforms, to ensure no unfair practices are being employed.

Ola and Uber have been instructed to submit their responses to the notices, and further action will be determined based on the findings of the investigation.